Booking Policy

Reservations & Payment

We operate on a first-come, first-served basis. To secure your preferred date, we recommend booking at least 2-3 weeks in advance during peak season (December - April).

• No deposit required: We don't charge credit cards or require upfront payment for most bookings.
• Payment on arrival: Full payment is due at the dock before departure.
• Accepted methods: Cash (USD or Lempiras), Venmo, Zelle, or major credit cards (3% processing fee applies).

Cancellation Policy

We understand plans change. Here's our cancellation policy:

• 24+ hours notice: Full refund or reschedule at no charge.
• 12-24 hours notice: 50% charge or reschedule for a $50 fee.
• Less than 12 hours: Full charge applies.
• No-show: Full charge with no refund.

Weather Cancellations

Your safety is our priority. If we determine weather conditions are unsafe for your scheduled trip:

• We'll notify you at least 2 hours before departure.
• You'll receive a full refund or can reschedule for any available date.
• If weather deteriorates during your trip, we'll return to port. You'll receive a prorated refund or credit toward a future trip.

Group Size & Pricing

• Minimum group: Most trips have a 4-person minimum (or equivalent price).
• Maximum capacity: 12 passengers per boat, as certified by the Bay Islands Maritime Authority.
• Private charter: All trips are private - no strangers on your boat.
• Pricing: Per-person pricing applies. Group discounts available for 8+ passengers.

What's Included

Unless otherwise specified, all trips include:

• Experienced captain and first mate
• All snorkeling equipment (masks, fins, life vests)
• Fishing tackle and bait (on fishing trips)
• Lunch and non-alcoholic beverages
• Fuel and docking fees
• Basic safety equipment (life jackets, first aid, radio)

What to Bring

• Sunscreen (reef-safe preferred)
• Towels
• Camera/phone (waterproof cases available on request)
• Additional alcoholic beverages if desired
• Seasickness medication if prone to motion sickness

Age & Health Requirements

Children of all ages are welcome with adult supervision. For your safety, please inform us of:

• Any mobility limitations
• Heart conditions or recent surgeries
• Pregnancy
• Severe allergies or dietary restrictions

Gratuity

Gratuity is not included but greatly appreciated. Industry standard is 15-20% for excellent service.